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Avoiding Burnout

From The Hustle , avoid burnout is an excellent decsison, here is some helpful tips.



The 3 P’s of burnout

How to use priorities, positive constraints, and psychology to do more while working less

BY Ethan Brooks

Meet Bob.

Like you, Bob thinks his job is to juggle things.

He takes pride in being one of the best jugglers in the business: When someone asks him to throw an extra ball into his routine, he never says no.

Graphic: Sheoli Chaturvedi

If he doesn’t have time to get something done during the workday, Bob is always willing to do it at night, in between bites of dinner. His day often begins at 8am and doesn’t end until 10pm.

When he works late, he has the courtesy not to complain about it to his team (though he will occasionally hint at it).

Graphic: Sheoli Chaturvedi

Bob’s managers think he’s one of the best employees at the company. They celebrate his juggling skills, tout his willingness to take on new projects, and tell other employees they should follow his example. 

What they don’t realize is that Bob is putting himself, his team, and even his entire company at risk.

Because Bob is on the brink of burnout.

Graphic: Sheoli Chaturvedi

Medical professionals define burnout as “a psychological state of physical and emotional exhaustion” thought to be induced by work-related stress.

There are many theories as to what prompts burnout, but some of the more common job-related causes include:

·  A lack of social support at work (especially common among remote workers) 

·  Extremes of activity, or burning the candle at both ends

·  Unclear or undefined job expectations

·  Work-life imbalance

A Gallup survey found that 76% of employees have experienced some form of burnout. These employees are:

·  63% more likely to take a sick day than a non-affected worker 

·  23% more likely to visit the emergency room

·  2.6x more likely to look for a new job

Graphic: Sheoli Chaturvedi

Bob has been teetering on the edge of burnout for a while. If he continues grinding himself down, he won’t just end up being nonproductive: He’ll become anti-productive, making mistakes that the rest of his team must spend time fixing.

To make matters worse, Bob is now juggling all of his tasks from home, where it’s harder for his colleagues to gauge his stress levels.

Graphic: Sheoli Chaturvedi

Luckily, Bob has a little furry friend named Hamster Jack, who just so happens to be a burnout expert.

After years spent spinning around in the wheel of burnout, Hamster Jack knows just what it’s going to take to prevent Bob from fizzling out. 

And it all starts with defining what’s truly important.

Graphic: Sheoli Chaturvedi

Priority: When everything is important, nothing is

In Hamster Jack’s estimation, Bob’s first problem is that he thinks of his work in terms of priorities.

Bob juggles a lot of different tasks and considers them all to be critically important. But the very idea of multiple “priorit-ies” (in the plural sense) is relatively new.

A search through the world literature on Google N-Gram shows that the term “priorities” was practically nonexistent before the factory boom following World War II.

Before that, only the singular version of the word — priority — was widely used.

Graphic: The Hustle

As Hamster Jack reminds Bob, the idea of multiple priorities is an illusion: Two things can be important, but they can’t both be the most important.

When people say they have multiple priorities, what they’re really saying is that they have a hard time prioritizing. They are unwilling to make difficult, potentially uncomfortable decisions about what should take precedence over everything else.

The first step to catching and reversing burnout before it does damage is learning to take time to figure out which proverbial balls are actually important — and which need to be dropped.

Hamster Jack implores Bob to look at the things he’s juggling each day, and ask himself the following questions:

1.    Is this task still important, or has the situation changed? Often we commit to tasks or projects that are important at the time, but become less important as situations evolve.

2.    Am I really the only person who can do this? Many top performers think that doing something on their own is easier than teaching someone else how to do it. Trust your colleagues, and give them the chance to surprise you.

3.    Is this the most important thing right now? Or am I using it to avoid something else? Deep down, you know when you’re doing this.

4.    If this was the only thing I completed today, would I be satisfied with my day’s work? Part of avoiding burnout is focusing on work that will give us a sense of accomplishment.

As Bob himself starts juggling fewer things, it clears space for him to focus.

Graphic: Sheoli Chaturvedi

Positive constraints: Doing less to accomplish more

On its own, prioritizing won’t prevent burnout.

For someone like Bob, who’s grown accustomed to working nights and weekends, it doesn’t matter how much tasks are minimized: He’ll find ways to fill his time with more work.

Hamster Jack senses that Bob is a victim of Parkinson’s Law: “Work expands so as to fill the time available for its completion.”

The implication of this is simple, yet profound: To avoid working all the time — yet still get his work done — Bob needs to limit the amount of time he allots for work.

Graphic: The Hustle

Some companies and institutions have been experimenting with this very idea and seen positive results:

·  A New Zealand firm tested a 4-day workweek and found that it actually boosted productivity, creativity, and job satisfaction.

·  In 2019, Microsoft Japan closed their offices every Friday, and saw a ~39% increase in YoY sales per employee.

·  A 23-month study in Sweden found that nurses who worked a 6-hour workday had higher productivity levels and lower absentee rates than those with a longer workday.

But a mere “commitment” not to overwork won’t lead to sustainable change.

In order for this constraint to work, Bob needs to face real, unmovable barriers that force him to finish his work and leave the office — like scheduling a long-overdue date with his love interest, Roberta.

Graphic: Sheoli Chaturvedi

Psychology: The foundation for change

Lastly, Hamster Jack knows that without the right psychological approach, Bob will quickly fall back onto the hamster wheel of burnout.

Part of the problem stems from the common misconception that being a great employee means working hard. Hard work is part of the equation — but to be truly effective, Bob actually needs to do 2 things:

1.    Perform at the highest level

2.    Protect his ability to perform at the highest level

Doing the first while neglecting the second is only setting Bob and his team up for more problems down the line.

Hamster Jack — ever the fuzzy fountain of wisdom — suggests 2 rules to help him navigate his workday:

1. The 80% Rule

As Hamster Jack is fond of saying, “There are two types of hamsters in this world: Those who give 110%, and those who understand math."

The 80% rule suggests that a superb employee plans to devote 80% of their energy and focus for the day to their job. The remaining 20% should be reserved for hobbies, family time, and everything else that isn’t work-related.

By leaving some energy in the tank each day, Bob creates the space he needs to avoid toxic work-life imbalance. Still, Bob often feels guilty putting work away, which is why Hamster Jack shares another secret with him:

2. Diffuse Problem-Solving

The brain has 2 modes of problem-solving: focused and diffuse.

The focused mode, which is most familiar to us, is when we give our full attention to a problem and try to reason our way through it. It can be very effective — especially when the problem is relatively familiar.

But the diffuse mode is where the problem-solving magic happens. This is when we allow our mind to wander, allowing it to connect disparate ideas at a level the focused mode doesn’t allow for.

When Bob chose to step away from work and go live his life, he unlocked his mind’s ability to solve creative and complex problems.

And in the end, this did more for his career, his team, and his company than a few extra hours of juggling.

Graphic: Sheoli Chaturvedi

Editor’s note: This story was inspired by a presentation on burnout that Ethan gave to The Hustle's editorial team.

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Free Credit Check - Borrowell

Click on the link below and setup your free account. This service works well. You will get weekly updates.  Warning, you will get various offers for credit, be cautious about taking advantage of any offer without a strong thought out plan. The goal should be to reduce amounts that you owe, not expand it. 

Simply click on the "Sign Up" button, setup your account and then work through the questions. 



Borrowell - Free Credit Score Link


Get Your Free Equifax Credit Score & Report

Your credit score can have a big impact on your financial future, whether it's buying a house, renting an apartment or landing your dream job. Join over a million Canadians and get the tools you need to help understand, manage and master your credit - in under 3 minutes.


What is a Credit Score?

What is a Credit Score?


Your credit score is a number ranging from 300 to 900 which reflects your creditworthiness to potential lenders. Higher scores make you more likely to qualify for better rates on things like mortgages, credit cards and loans- potentially saving you hundreds and even thousands of dollars.

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Electric Cars

PEAK Disclosure - click for a view

Please always check out the comment section of my blogs, these are located below, there you will find the rest of the story , additonal research and information, please also add your own comments when you can, or find relevant stories, build, learn, share.

Locally we are getting electric recharge stations. My  friend Gord McFarlane keeps me posted on the many developments that are happening.  In the beginning of a trend the costs are some times higher than established sources. 

Received this commentary last night on the cost of electric cars it raises some interesting thoughts to reflect on and review in greater detail.  ~Tim


Subject: Fwd: INTERESTING - About electric cars





In case you were thinking of buying hybrid or an electric car:
Ever since the advent of electric cars, the real cost per mile of
those things has never been discussed.

All you ever heard was the mpg. in terms of gasoline, with nary a mention of the cost of electricity
to run it . This is the first article I've ever seen and tells the story pretty much as I expected it to.

Electricity has to be one of the least efficient ways to power things
yet they're being shoved down our throats.  Glad somebody finally put
engineering and math to paper.

BC Hydro spokesman ... If you really intend to adopt electric vehicles,

he pointed out, you had to face certain realities.  For example, a home charging system
for a Tesla requires 75 amp service.  The average house is equipped
with 100 amp service.  On our small street (approximately 25 homes),
The electrical infrastructure would be unable to carry more than three
houses with a single Tesla, each.  For even half the homes to have
electric vehicles, the system would be wildly over-loaded.

This is the elephant in the room with electric vehicles.   Our
residential infrastructure cannot bear the load. So as our genius
elected officials promote this nonsense, not only are we being urged
to buy these things and replace our reliable, cheap generating systems
with expensive, new windmills and solar cells, but we will also have
to renovate our entire delivery system!   This latter "investment"
will not be revealed until we're so far down this dead end road that
it will be presented with an 'OOPS...!' and a shrug.

If you want to argue with a green person over cars that are
eco-friendly, just read the following.  Note: If you ARE a green
person, read it anyway.  It's enlightening.

Eric test drove the Chevy Volt at the invitation of General Motors and
he writes, "For four days in a row, the fully charged battery lasted
only 25 miles before the Volt switched to the reserve gasoline engine.
"Eric calculated the car got 30 mpg including the 25 miles it ran
on the battery.  So, the range including the 9-gallon gas tank and the
16 kwh battery is approximately 270 miles.

It will take you 4.5 hours to drive 270 miles at 60 mph.  Then add 10
hours to charge the battery and you have a total trip time of 14.5
hours.  In a typical road trip your average speed (including charging
Time) would be 20 mph.
According to General Motors, the Volt battery holds 16 kwh of
electricity.  It takes a full 10 hours to charge a drained battery.
The cost for the electricity to charge the Volt is never mentioned ,
so I looked up what I pay for electricity.

I pay approximately (it varies with amount used and the seasons) $1.16
per kwh. 16 kwh x $1.16 per kwh = $18.56 to charge the battery.
$18.56 per charge divided by 25 miles = $0.74 per mile to operate the
Volt using the battery.   Compare this to a similar size car with a
gasoline engine that gets only 32 mpg.  $3.19 per gallon divided by 32
Mpg = $0.10 per mile.

The gasoline powered car costs about $25,000 while the Volt costs
$46,000 plus.  So the Canadian Government wants loyal Canadians not to
do the math, but simply pay twice as much for a car, that costs
more than seven times as much to run, and takes three times longer to
drive across the country.

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Axe Throwing - The Capitol

Peak Disclosure - Sharpen up


Will not be long till the Axe Throwing location opens up at "The Capitol"  an immersive escape room experience , part of the South Coast Escape Corporation , located on the North Augusta Road which connects the North End Walmart area to King Street, right next to The Brockville Flea Market. 

In anticipation of the grand opening I picked up a "Double Bit Axe" for throwing.  Figured I would do a little research on Estwing the company that made it. Here is their Outdoor Product Video

Estwing Outdoors from Estwing on Vimeo.


I picked up my a double bit axe at TSC store in Brockville. Doubles and Singles are available there. 


Website at The Capitol also, be sure to always check out the comment sections for some additional background info, pictures, articles, video and commentary
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Privacy Vigilance

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As always we are always concerned about protecting our clients privacy. This updated from our professional organization shows that our industry has lots of room for improvement. 

A few things that we are implementing in our practice from a practical doing business perspective. 

1. Trusted Contact ~ in the event that we feel something is off , maybe your making decision that do not seem to reflect your normal behavior, maybe dementia is developing, your forgetful, requesting high risk investments, involing people in your deciisons that are not normal. A trusted contact authorization allows us to reach out to say a family member to check in with them to make sure you are ok. 

2. Authorization to Release / Obtain / Exchange Confidential Information ~ this document allows us to share as an example your tax information with your bank or mortgage broker so they can secure a loan for you.

3. Online access to your portfolio, we have implemented a multi part authorization to ensure your privacy. ~ we want to be sure that it is you accessing your account. 


There is many other best practices that we implement and maintain every day. 

Tim Ross

CEO, Founder 

Brock Shores Financial


Here is a link to our dealerships privacy policy 

Peak Privacy Policy



IFB Regulatory Update

December 2019


Privacy Update – a cautionary tale


IFB is always working to keep Members updated on issues that can affect you, your clients and your business. In this Update, we draw your attention to the ever-growing need to be vigilant about protecting client information. Instances of privacy breaches are in the news more and more frequently. 


Canada’s Office of the Privacy Commissioner (OPC) recently released an update on the privacy breach notifications it has received since reporting of breaches became mandatory under PIPEDA in November 2018. The results may surprise you! The OPC reports that the number of data breach reports have skyrocketed. While some of those reports have involved well-known corporate names, it has also seen significant volumes coming from small- and medium-sized businesses.


As 2019 draws to a close, this is a great time to make sure the important - often sensitive - information you retain in client files, on your computer, laptop, even on your phone is secure and protected. Do not keep more information on clients than is needed. Review files to evaluate whether you still need the information, and always ensure client information is destroyed in a safe and secure way.


680 breach reports – 6X higher than previous years – over 28 million Canadians affected!

·     58% of breaches involved unauthorized access: Snooping by employees or other unauthorized individuals for reasons that can range from curiosity to financial gain. Phishing and impersonation where fraudsters use sophisticated tactics to convince employees (or anyone they’ve targeted) that they are legitimate in order to gain access to information.

·     22% involved accidental disclosure: Documents containing personal information are provided to the wrong individual (for example, an incorrect email or postal address was used, or an email was sent without blind copying recipients) or are left behind accidentally.

·     12% from loss:  Loss of a computer, storage drive or actual paper files. 

·     8% from theft: Theft of documents, computers or computer components.



Some OPC tips to keep your business and your clients from exposure. Remember, under PIPEDA you have breach notification requirements.


1.  Foster a culture of privacy. Ensure you, your business partners, and any employees understand the importance of safeguarding personal information, and the risks of not doing so.

2.  Remind employees, associates, business partners, clients of your commitment to privacy.

3.  Ensure everyone knows there will be consequences for failing to follow privacy policies, like engaging in snooping, or not taking steps to adequately protect client information.

4.  Ensure access to files is on a need to know basis. Those who don’t need access should be restricted from seeing all, or the most sensitive, information in client files.

5.  Faxing information has risks. Dialing a wrong fax number could accidentally send sensitive personal information or medical information to the wrong person. Locating a fax machine out in the open means personal information being sent or received may be visible to passers-by. Fax transmissions, like telephone calls, can be tapped and monitored. If you must fax personal information, consider buying a machine which encrypts transmissions.

 More information and tips can be found on the OPC website.

Disclaimer: IFB Bulletins are provided for informational purposes for the convenience of IFB members. They are not intended to be a comprehensive review of the topics discussed, or to be used as a substitute for professional advice.

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Common Questions KYC

Javascript must be enabled in order to complete this form
First Name *
Last Name *
Household *
Address Line 1 *
Address Line 2 *
City / Town *
State / County / Province *
Zip / Postal Code *
Phone *
Phone 2 *
Phone 3
Email *
Date of Birth *
Marital Status*
# of Children *
Spouse's Full Name *
Spouse's Employer Information *
Employer *
Type of Business *
Employer Address *
Occupation *
Position *
Start Date
Bank Name
Bank Transit / Institution #
Account #
Bank Address
Trading Authorization
Single, Trust or Joint
Salary *
Commission *
Investment Income
Retirement income *
Child Support *
Cash-Chequing Acct *
Savings Acct *
Other Liquid Assets
Home (Market Value) *
Business *
Real Estate *
Rental Properties *
Insurance cash value *
Jewelry-Collectibles *
Boat *
Cottage *
Vehicle *
Land *
Other Fixed Assets *
Principle residence *
Business *
Real Estate *
Rental property *
Vehicle *
Personal line of credit *
Auto loan *
Car lease *
Credit Card *
Tax owing *
Other Liabilities *
Total Liquid Assets
Total Fixed Assets
Total Liabilities
Objective - Income % *
Objective - Growth % *
Objective - Aggressive % *
Risk - Low *
Risk - Medium *
Risk - High *
Investment time frame*
Investment Knowledge*
Referred by *
Have you met face to face?*
How long have you known the client? *
Is the advisor registered in client's province of residence?
Joint tenants with rights of survivorship and not as tenant in common
Tenants in common without the right of survivorship
Are you a snr officer or director of a public trading company?
Do you, alone or as part of a group, hold or control any such company?
Have you authorized anyone to use discretion in handling your account?
Regulatory\Anyone else have any authority over the acct?
Anyone else have any financial interest in the acct?
Anyone else guarantee this acct?
Is this acct used by or on behalf of a 3rd party?
Do you have direct or indirect interest in the acct other than commission?
Are you or spouse employee,Dir,Prtnr or Offcr of a dealer,StockExch or IIROC?
Do you trade or intend to trade with other investment firms?
Do you have any other accounts with our firm?
Are you or someone close a Head of State, Ambassador, etc. for a foreign State?
Margin & Leverage disclosure form completed & signed
Leverage approval template
Leverage risk disclosure form
Has money been borrowed to invest
How much money has been borrowed to invest
Date of loan
ID #1 - Type
ID #1 - ID Number
ID #1 - Place of Issuance
ID #1 - Expiry Date
ID #2 - Type
ID #2 - ID Number
ID #2 - Place of Issuance
ID #2 - Expiry Date
Account Application Information & KYC\Account #1 Profile\Account #
Account Application Information & KYC\Account #1 Profile\Account Type
Account Application Information & KYC\Account #2 Profile\Account #
Account Application Information & KYC\Account #2 Profile\Account Type
Account Application Information & KYC\Account #2 Profile\Objective\Objective - Income %
Account Application Information & KYC\Account #2 Profile\Objective\Objective - Growth %
Account Application Information & KYC\Account #2 Profile\Objective\Objective - Aggressive %
Account Application Information & KYC\Account #2 Profile\Risk Tolerance\Risk - Low %
Account Application Information & KYC\Account #2 Profile\Risk Tolerance\Risk - Medium %
Account Application Information & KYC\Account #2 Profile\Risk Tolerance\Risk - High %
Account Application Information & KYC\Account #2 Profile\Investment Time Frame\Investment Time Frame
Account Application Information & KYC\Account #2 Profile\Investment Time Frame\Investment Knowledge
Account Application Information & KYC\Account #3 Profile\Account #
Account Application Information & KYC\Account #3 Profile\Account Type
Account Application Information & KYC\Account #3 Profile\Objective\Objective - Income %
Account Application Information & KYC\Account #3 Profile\Objective\Objective - Growth %
Account Application Information & KYC\Account #3 Profile\Objective\Objective - Aggressive %
Account Application Information & KYC\Account #3 Profile\Risk Tolerance\Risk - Low %
Account Application Information & KYC\Account #3 Profile\Risk Tolerance\Risk - Medium %
Account Application Information & KYC\Account #3 Profile\Risk Tolerance\Risk - High %
Account Application Information & KYC\Account #3 Profile\Investment Time Frame\Investment Time Frame
Account Application Information & KYC\Account #3 Profile\Investment Time Frame\Investment Knowledge
WME_Client Information\Primary Advisor
WME_Client Information\IA Code
WM_KYC etc.\Balance Sheet\Liquid\Open
WM_KYC etc.\Balance Sheet\Fixed\RSP Spousal
WM_KYC etc.\Account #2\Leverage\Has money been borrowed to invest
WM_KYC etc.\Account #2\Leverage\How much money has been borrowed to invest
WM_KYC etc.\Account #2\Leverage\Date of Loan
WM_KYC etc.\Account #3\Leverage\Has money been borrowed to invest
WM_KYC etc.\Account #3\Leverage\How much money have been borrowed to invest
WM_KYC etc.\Account #3\Leverage\Date of Loan


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Year End 2019

PEAK Disclosure - Click to reflect

Searched for wages and up came the 2018 year end

so wages is a good gauge to link in here, lets get a start on the year end, teh months seem to fly by


Wages in your industry, here is some data


Some Trump Trudeau meet early Dec 2019

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Some Tips To Retire Better

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Great article I recieved from an advisor in the states that I follow, Kevin is a premier wealth advisor in Northborough, MA and provides soem wonderful insight on concerns that come up with our neighbours in the USA


 I have broken the age bracks down in the comment section for quick check list, build on each year

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Mobilizing Finance for Sustainable Growth

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Letter to Prime Minister


Mobilizing Finance for Sustainable Growth


Interesting the Business Wire is part of Berkshire Hathaway Group, aka Warren Buffett


The Expert Panel’s report includes fifteen recommendations to support the growth and development of sustainable finance in Canada. Sustainable finance refers to capital flows, risk management activities, and financial processes that incorporate environmental and social factors as a means of promoting sustainable economic growth and the long-term stability of the financial system.1

The report has been welcomed by the Responsible Investment Association, a network of financial professionals and investment organizations representing more than C$12 trillion in assets under management.

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Online Safety

Peak Disclosure For Your Review


got this email this morning on keeping our kids safe online. Cyber security is a big concern for us so going to start this posting here. Be sure and check the comment section for addition resources that I will be finding and posting there. Be sure to add resources that you discover as well. 

Let's start with parenting and protecting our kids. Helicopter Parenting

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Branding for sizzle

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Today at the charity law conference with Carters Law we enjoyed an awesome presentation on branding, the nitty gritty of branding, trademarks, and registration changes that have come into effect for Canada.

I invested in the updated bible of the legal craft as well. 




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