omegastewardship (3)
i came across this article today about the trusted contact. I have discussed this with a few clients and hopefully over time will have this setup as a service that we have with all clients.
Here ia the article, please post any other resources you find in the comment section for additional review.
If if you have had experiences with that and are able to share, please post as well or email me in confidence at adviaor@timothyross.com
Thanks
Tim
Through Back Thursday - Circa 2007
Going through my archives I came across some great memories. Some building blocks of Timothy Ross & Associates. This is one of the foundation documents that I produced in March 2007 where I summarized the concept of the process that I was building call Omega Stewardship.
This document is in it's raw form, the inside view, the bricks that built the business. ~ TLR
Omega Stewardship ® "Providing the Multi - Family Office Solution"
The Reason
1. Compliance & Disclosure
2. Maintain & Enhance Existing Client Relationships
3. Convert Prospects to Clients
Who, What, When, Why, Where
Omega Stewardship is a brand developed by Timothy L. Ross, a Financial & Tax
Advisor, who has been practicing and serving clients since 1988. Mr. Ross,
created his own designation, Family Advisor, to distinguish himself in a
crowded financial services market.
He has developed several brands, and slogans to enhance and differentiate
his business from others in the industry.
"Where Client Goals Become Our Goals"
"Merchant of Hope & Prosperity"
"Family Advisor"
"Steward of Faith, Hope & Prosperity"
"Helping Families Acheive ... Life's Major Goals"
"Gaurdians of Your Families Wealth"
"Omega Stewardship"
Tim's creative and imaginative mind has been able to take some of the best
of the best ideas and integrate them into a practice standard that allows a
very comprehensive and holistic approach to financial planning. His process
is geared around complete personalization of all key communications with
clients.
Mr. Ross and others in the industry believe that this system will be a boom
for any advisor that has a desire to streamline their client management and
acquisition process. The tools combined with professional competancy will
ensure a successful, profitable, meaningful , well run practice.
Compliance Dream
The system integrates all compliance matters to help reduce litigation and
misunderstanding between advisor and client. The full disclosure engagement
letters, risk profile, numerous disclosure documents required today,
investment policy statements and ongoing educational matters helps to
control and reduce risk. The practice standards that drive the client
contact process ensure proper notes, documents, meeting guides and activity
reports that allow an advisor to maintain an active log of all
communications.
Your compliance officer will sleep well knowing you are providing Omega
Stewardship.
Maintain & Enhance Existing Client Relationships
Omega Stewardship helps to consolidate all parts of a clients financial
plan, current and future. Integrating these matters in a tangible way,
involving the client and advisor in what we call a work in process, the
process is never finished, as life is always evolving and so the financial
plan must as well. Clients become advocates of Omega Stewardship and the
advisor providing this level of quality care and service. The system will
uncover hidden opportunities and the client will see were they need help as
well, it is a work in progress. You will have deeper more satisfying
relationships and you will make a real true impact and difference in your
clients and their families life. You automatically become more referral and
they will become advocates for Omega Stewardship and you as the advisor.
Converting Prospects to Clients
"We have a process, and it makes all the difference" When a prospect sits
down with you and they see you have prepared for the meeting, they know they
are working with a professional who knows her business. When they see what
you have already prepared for them, even before you have done business, they
will know you are serious and they will want to work with you. No one else
will be able to provide what you just offered, it is tangible, they can see
it, touch it, with coaching they will feel it. That will give you an edge
and help convert all the business to your management. It will simply be hard
for them not to give you their business.
We practice Continuous Improvement. Creating efficiencies, documenting processes, procedures and this helps to reduce potential confusion that can occur in a busy family office practice. This helps to raise the bar for the client experience.
--
Timothy Ross
Family Advisor ® , since 1988
Branch Manager Professional Investments
"Steward Of Faith, Hope & Prosperity" ®
"Where Client Goals Become Our Goals" ®
www.timothyross.com www.youradvisorcares.com
"Helping Families Achieve ... Life's Major Goals" ®
"Life's Major Goals"
1. Tax Smart Planning & Investing
2. Worry Free Retirement
3. Education of Our Children & Grandchildren
4. Quality Care for Our Parents
5. Meaningful Financial Help for Our Loved Ones
6. Meaningful Legacy
Sincerely,
Timothy L. Ross,
Family Advisor ®, since 1988
"Where Client Goals Become Our Goals" ®
"Helping Families Achieve... Life's Major Goals" ®
OMEGA STEWARDSHIP ®
Guardians Of Your Family's Wealth"