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Life Insurance Thoughts - Best Practice Legal

Financial Services Commission of Ontario

CORRECTION: Life Insurance Agents Compliance Report: 2017/18 Examination Results

INSURANCE • NOVEMBER 8, 2018

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The Financial Services Commission of Ontario (FSCO) has released its 2017/18 Life Insurance Agents Compliance Report.

FSCO conducted 132 on-site examinations and 94 desk reviews of higher- and medium-risk life agents, and found concerning trends in non-compliant activities.

Protect your business

To better protect yourself, your clients, and your business, ask yourself:

  • Do you disclose to clients, in writing, all the insurers you represent?
  • Do you complete the mandatory 30 hours of continuing education credits within every two-year licensing period?
  • Do you have valid Errors and Omissions insurance coverage?
  • Do you document your needs assessments, client discussions and recommendations to clients?
  • If your client chooses not to follow your recommendation, do you get their written acknowledgment?

These are just some of your responsibilities as a licensed life agent. Make sure you understand all of your obligations under the Insurance Act and regulations, as well as industry best practices.

You should also review our new Treating Financial Services Consumers Fairly Guideline to understand FSCO's expectations and to better protect your clients and your business.

FSCO will continue to look for evidence of compliance with both legislative requirements and best practices during on- and off-site examinations.

Taking Action

As our year-over-year examinations have not shown a significant improvement in compliance, we will be taking action to address these trends. Read the full report to learn what steps we're taking.

 

READ REPORT

 
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Please note: If you are a regulated licensee/registrant, regardless of whether or not you subscribe to e-communications, you will automatically receive important information from FSCO via the e-mail address you have provided. More importantly, as a regulated licensee/registrant, you will not be able to unsubscribe from these important email communications.

Financial Services Commission of Ontario
5160 Yonge Street, P.O Box 85 • Toronto, ON M2N 6L9
www.fsco.gov.on.cacontactcentre@fsco.gov.on.ca
1-800-668-0128 • © Queen's Printer for Ontario, 2018

 
 
 
Financial Services Commission of Ontario

CORRECTION: Rapport de conformité sur les agents d'assurance-vie — Résultats des examens de 2017-2018

D'ASSURANCE • 8 NOVEMBRE 2018

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La Commission des services financiers de l'Ontario (CSFO) a publié son Rapport de conformité 2017-2018 sur les agents d'assurance-vie.

La CSFO a mené 132 examens sur place et 94 examens de suivi auprès d'agents d'assurance-vie présentant un risque élevé ou modéré et a constaté des tendances préoccupantes parmi les activités non conformes.

Protéger votre entreprise

Afin de mieux vous protéger et de mieux protéger vos clients et votre entreprise, posez-vous les questions suivantes :

  • Divulguez-vous par écrit à vos clients tous les assureurs que vous représentez?
  • Suivez-vous les 30 heures de formation continue obligatoire pour chaque période de renouvellement de 2 ans?
  • Avez-vous une assurance responsabilité civile professionnelle valide?
  • Documentez-vous vos évaluations des besoins, vos discussions avec les clients et vos recommandations aux clients?
  • Si un client décide de ne pas suivre votre recommandation, lui demandez-vous une confirmation par écrit?

Voilà quelques-unes de vos responsabilités à titre d'agent d'assurance-vie. Assurez-vous de comprendre toutesvos obligations au titre de la Loi de 1990 sur les assurances et de ses règlements, ainsi que les pratiques exemplaires du secteur.

Vous devriez également examiner notre nouvelle Ligne directrice pour le traitement équitable des consommateurs de services financiers pour comprendre les attentes de la CSFO et mieux protéger vos clients et votre entreprise.

La CSFO continuera de vérifier la conformité aux exigences législatives et aux pratiques exemplaires lors d'examens sur place et hors site.

Mesure à prendre

Comme nos examens d'une année à l'autre n'ont pas révélé une amélioration significative de la conformité, nous prendrons des mesures pour traiter ces tendances. Lisez le rapport complet pour découvrir les mesures que nous prenons.

 

LIRE LE RAPPORT

 
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Remarque : Si vous êtes un ou une titulaire de permis ou déclarant(e) touché(e) par la réglementation, que vous soyez inscrit(e) ou non aux communications électroniques, vous recevrez automatiquement des renseignements importants de la CSFO à partir de l'adresse électronique que vous avez fournie. De plus et surtout, à ce titre, vous ne pourrez pas vous désinscrire de ces importantes communications envoyées par courriel.

Commission des services financiers de l'Ontario
5160, rue Yonge, C.P. 85 • Toronto (Ontario) M2N 6L9
www.fsco.gov.on.cacontactcentre@fsco.gov.on.ca
1 800 668 0128 • © Imprimeur de la reine pour l'Ontario, 2018

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To Good To Toss

http://www.2good2toss.com/who

 

Local Company impacting our planet !

 

Sustainable ideas 

https://youtu.be/5YieVapaR1A

 

With the proposed carbon tax being mandated by the federal government, lots of discussions on this issue. 

My biggest concern is the giving away of rebates to all Canadians , frankly it’s simply a tax redistribution scheme. 

Perhaps, to qualify for the credit, one had to participate in  a info course online on how to reduce their carbon foot print to make them eligible for the rebate. I could accept that. The intent would be to educate which would encourage wider adaptation of best practices. The more you learn, the bigger your credit and eligibility for other grants perhaps.

Education is key. 

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Through Back Thursday - Circa 2007

Through Back Thursday - Circa 2007

Going through my archives I came across some great memories. Some building blocks of Timothy Ross & Associates.  This is one of the foundation documents that I produced in March 2007 where I summarized the concept of the process that I was building call Omega Stewardship.

This document is in it's raw form, the inside view, the bricks that built the business.  ~ TLR

 

Omega Stewardship ® "Providing the Multi - Family Office Solution"

The Reason

1. Compliance & Disclosure

2. Maintain & Enhance Existing Client Relationships

3. Convert Prospects to Clients

 

Who, What, When, Why, Where

 

Omega Stewardship is a brand developed by Timothy L. Ross, a Financial & Tax

Advisor, who has been practicing and serving clients since 1988. Mr. Ross,

created his own designation, Family Advisor, to distinguish himself in a

crowded financial services market.

 

He has developed several brands, and slogans to enhance and differentiate

his business from others in the industry.

 

"Where Client Goals Become Our Goals"

 

"Merchant of Hope & Prosperity"

 

"Family Advisor"

 

"Steward of Faith, Hope & Prosperity"

 

"Helping Families Acheive ... Life's Major Goals"

 

"Gaurdians of Your Families Wealth"

 

"Omega Stewardship"

 

Tim's creative and imaginative mind has been able to take some of the best

of the best ideas and integrate them into a practice standard that allows a

very comprehensive and holistic approach to financial planning. His process

is geared around complete personalization of all key communications with

clients.

 

Mr. Ross and others in the industry believe that this system will be a boom

for any advisor that has a desire to streamline their client management and

acquisition process. The tools combined with professional competancy will

ensure a successful, profitable, meaningful , well run practice.

 

Compliance Dream

 

The system integrates all compliance matters to help reduce litigation and

misunderstanding between advisor and client. The full disclosure engagement

letters, risk profile, numerous disclosure documents required today,

investment policy statements and ongoing educational matters helps to

control and reduce risk. The practice standards that drive the client

contact process ensure proper notes, documents, meeting guides and activity

reports that allow an advisor to maintain an active log of all

communications.

 

Your compliance officer will sleep well knowing you are providing Omega

Stewardship.

 

Maintain & Enhance Existing Client Relationships

 

Omega Stewardship helps to consolidate all parts of a clients financial

plan, current and future. Integrating these matters in a tangible way,

involving the client and advisor in what we call a work in process, the

process is never finished, as life is always evolving and so the financial

plan must as well. Clients become advocates of Omega Stewardship and the

advisor providing this level of quality care and service. The system will

uncover hidden opportunities and the client will see were they need help as

well, it is a work in progress. You will have deeper more satisfying

relationships and you will make a real true impact and difference in your

clients and their families life. You automatically become more referral and

they will become advocates for Omega Stewardship and you as the advisor.

 

Converting Prospects to Clients

 

"We have a process, and it makes all the difference" When a prospect sits

down with you and they see you have prepared for the meeting, they know they

are working with a professional who knows her business. When they see what

you have already prepared for them, even before you have done business, they

will know you are serious and they will want to work with you. No one else

will be able to provide what you just offered, it is tangible, they can see

it, touch it, with coaching they will feel it. That will give you an edge

and help convert all the business to your management. It will simply be hard

for them not to give you their business.

 

We practice Continuous Improvement.  Creating efficiencies, documenting processes, procedures and this helps to reduce potential confusion that can occur in a busy family office practice.  This helps to raise the bar for the client experience.

--

Timothy Ross

Family Advisor ® , since 1988

Branch Manager Professional Investments

"Steward Of Faith, Hope & Prosperity" ®

"Where Client Goals Become Our Goals" ®

www.timothyross.com www.youradvisorcares.com

"Helping Families Achieve ... Life's Major Goals" ®

 

"Life's Major Goals"

 

1. Tax Smart Planning & Investing

2. Worry Free Retirement

3. Education of Our Children & Grandchildren

4. Quality Care for Our Parents

5. Meaningful Financial Help for Our Loved Ones

6. Meaningful Legacy

 

Sincerely,

 

Timothy L. Ross,

Family Advisor ®, since 1988

"Where Client Goals Become Our Goals" ®

"Helping Families Achieve... Life's Major Goals" ®

 OMEGA STEWARDSHIP  ®

Guardians Of Your Family's Wealth"

 

 

 

 

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