Brock Shores Financial
Formerly Timothy Ross & Associates
4502 Airport Road – Tincap
“Serving clients since 1988”
Another year is upon us, “the sap is running” and we are beginning our tax season once again. Our biggest announcement this year is that we have happily made a name change. We hope you like the fresh look of Brock Shores Financial. I feel it better suits our path going forward and positions us into the next 30 years as we develop our growth and succession plans. We have expanded our team, hiring on additional staff to help keep the office balanced and efficient to meet our growing client’s needs. This is now my 30th year in business and it is still my pleasure to serve you and your family as a tax consultant and advisor. Our new staff members include Cody King, Katina King, Neil Norman, and Lisa Quenneville. Heather Kiley remains our Administrative Assistant and Megan Hough is our Client Support Service Coordinator. Peter Young continues to provide out of office accounting support. Bob Harper, has come on board as our Business Development Consultant, helping promote our year round business support services. Many may know Bob for his efforts in bringing great awareness to the area and abroad about the origins of our Canadian Maple Leaf Flag and our local connection to the historic events and loving hands that lead to our countries flag creation.
Brock Shores Financial is set upon a good foundation that has been built on the Family Office concept where you can get a variety of services and advice, a one stop place for the majority of your financial services and advice. We will continue to provide what we call Omega Stewardship ® which helps us help you reach your families major goals in life.
Things are always changing, just yesterday the Canadian Government announced a number of updates in the budget which we will be monitoring going forward as some of them may impact you and or the people you work for. There was also a number of changes last year and some of these changes will effect various credits which we will adjust this year while doing your taxes.
Some of the routine news for the tax season year is as follows:
“The hardest thing to understand in the world is the income tax.” ~ Albert Einstein
TAX SEASON OFFICE HOURS
We have now expand our front desk office hours for the next few months. Monday through Friday we open at 9:30 am and close at 8pm. This will be our goal during the weeks ahead. That being said, we take appointments beyond our “office hours” all the time throughout the year. Working Saturdays is an option as well especially during tax season if you cannot possibly make it in during the week or evenings.
If you do not require an appointment, please feel free to drop off your tax papers at the office. Staff are setup to receive and gather the necessary information. They will have you sign some papers and send some home for signing if required so we can get your returns prepared, reviewed and filed in a timely manner.
We also have had more people emailing their documentation to us from across Canada 24/7. This has been a very effective way to extend our reach and provide service across the country or simply down the street. This is not always convenient for everyone, however if you would like to, simply email a pdf of your slips or a clear photo from your smart phone. Please send them to firstname.lastname@example.org and we will be able to start your returns that way.
We will continue to select the e-filing option that CRA will contact us directly first vs you for any pre-assessment and post assessment requests for information. That has worked fairly well this past year. There has been occasions CRA didn’t cooperate with this policy and we had surprise reassessments, nevertheless we will work through those for you.
As noted last year, in the past we had CRA contact clients first after your returns had been processed (post assessments), this gave one a chance to respond on your own and avoid any additional professional charges. We found however over the last few years that people were typically bringing this to our attention anyway and sometimes completely not dealing with the matter. Then one would get reassessed, with a debt owed to CRA because no information was sent, or the wrong information was sent, missing information, etc. This causes too much stress for everyone, additional work and often requiring more expertise to sort out. So we are going to take on the responsibility of receiving these notices first and then responding to CRA on your behalf. This will involve gathering any documentation that is required from you or our records, making sure it is correct, make any necessary adjustments if it is determined it is in your best interest, submitting in a proper format to CRA.
We are now able to electronically submit documentation which gives us another level of assurance that they got it, eliminating a lot of questions regarding did they get? How long will it take? Or “they” lost it. You will always maintain the option to do it yourself, however there is often thousands of dollars on the line and we feel it best to invest in some professional service and protect your tax file for the year in question and by responding in a good manner, this often helps reduce future requests, so it protects you from future audits, not always, however from our experience, it often does. Often it can take longer to respond to even what I consider the simplest of tasks than it does for us to do someone’s tax return.
With 30 years’ experience, I use the words “simplest of task” from that perspective. To help you and our office, I have trained my team to help in this process. Everyone has different charge out rates and various experiences, so depending on the request from CRA and what they require, we will have the appropriate person work on your file and review with me to make sure that your tax file is protected.
“Thinking is one thing no one has ever been able to tax.” ~ Charles Kettering
CLARIFYING OUR “Dang It” POLICY
Every once in a while, we will make an error. No one wants to admit it, however I will. Frankly we are humans, and despite all our experience, and all the steps we take to make sure we input the correct information, it can happen. A number gets transposed, or put in the wrong spot, or gets missed… just being human. Last year it happened a few times, and worked out to be 0.25% of our work load. Property taxes vs rent happened on a couple this year, so if you’re getting too big of a trillium benefit let us know right away and will double check, it’s a very tiny box on our forms.
When any error happens CRA will probably pick up on the error and adjust it right away. Sometimes it takes longer, and they ask us or you to clarify, or they will send out a reassessment if they are sure they have the correct information. When this happens, we will do the necessary professional work to correct the problem at no cost to you, sometimes it is what it is. Always let us check whenever you get something from the government. Taxes are a big web and one thing leads to another, and CRA doesn’t usually connect the dots, especially if it is in your favor. We will look at the big picture and pursue it out of principle for you, because we take a lot of pride in what we do.
If we made the error, I will give you a credit on your tax returns for any interest you are charged related to the error we made, up to the time it is discovered and corrected. You are responsible for any tax owing, as you would have been if there had been no error in the first place. When the error comes from missing information that we did not receive, you are responsible for interest and taxes payable. Depending on the work required, we often waive the professional fee to clarify the matter, however, there are times when it takes a lot of work and it falls under our CRA contact procedure policies, and while we appreciate your business, unfortunately our staff do not work for free.
We feel there is value in knowing when you have had contact from CRA, as it triggers future questions for us next time we file your return (i.e., where is that tax slip from the bank?) You do not want to be missing stuff, because after just a few things missing with CRA, they can classify you as a delinquent filer, not reporting all your income, and when you miss something next time they penalize you in the future for forgetfulness. They call it the “repeated failure to report income penalty” and the numbers can get crazy. The government has implemented some changes for income under $500, but above that it is crazy expensive, (just google it you will see what I mean, various calculations), and it takes about 3 years to get off that list, so we will do everything that we can to keep you off the list in the first place, it’s not good for you or us. You may never see it, but rest assured that we take a lot of care and due diligence, so this never or rarely happens. However, if it does, I just want you to know in advance what we will do so you’re not left hanging and wondering. Our staff have clear direction to answer any questions that come up and implement a timely solution. That being said, we encourage you to check over your return, I think it is important that you understand your finances and how things generally work, and CRA makes it quite clear that in the end you are responsible for your taxes, so, if there is something missing, you have the responsibility to bring that to our attention, and we will adjust it. We will do our best to have it correct the first time, but if we made a human error, we welcome the opportunity to get it right. Jim Rohn said, “Accuracy builds credibility” and we are just keeping it real because we are here to serve you and your family and we look forwarding to having a long term relationship that is beneficial to us all. Our greatest compliment is when you refer others to us, it says a lot and is frankly how I prefer to do business.
Henry Ford once said, “Coming together is a beginning; keeping together is progress; working together is success.” ….. Thanks for continuing to work with us, your business and friendship over the years is sincerely appreciated.
We Like to Be TAX SMART
Things are always changing, yet our goal remains as always, to get you the highest refund possible and minimize your tax burden. Working with us has many other benefits as we are a full-service firm with many options available to service your needs.
We encourage you to be Tax Smart; Some new things to be aware of this year
- The sale of a residence must be reported on your taxes , since 2016
- The Seniors Pension Split is still available and we do not charge extra for that service
- We do not charge extra for e-filing, it’s now law that we e-file your return, and saves us time and postage, so we are not going to charge extra for that like some places do.
- Our basic fees are up on average 20% over last year, we have held off increases for several years now, unfortunately inflation continues to impact all of our cost of operations and we had to make an increase this year to reflect these realities.
- If you owe money, we can now setup a preauthorized payment for you with CRA, since 2016
- If you have a business or employment expenses there is great tax benefits, providing you keep track of things properly. One area that we continue to see deficiencies is in logging mileage. Please make this a habit, it is so very important to do this and protect your deductions. If you’re not doing this currently start today. I got an APP on my phone called MileIQ it works pretty good and is worth the deductible investment. There is others as well or the standard write it in a little book works as well, the important thing is to do it so you have the proof, document, and document.
- Fitness and Art credits are no longer a deduction
- Transportation credits ended June 30th last year, however if your 65 or over there is a seniors public transit tax credit in Ontario.
- Tuition credits and transfers from the kids are calculated a little different this year
- There is a number of other items that may impact you, please let us know of any questions you may have regarding your situation.
- Bonus …If we are not already friends on face book, be sure and send me a friend request, I post a lot, and there are many articles there that can save you money, create wealth, and encourage a more reflective life, but more than that, I just like connecting and even if it is just to wish you a happy birthday, that is worth it all. Many connect with me by private message as well, it’s a good way to communicate. We also have a couple pages setup, one for Timothy Ross & Associates which has a purely business related focus and a new one for Brock Shores Financial. Be sure to like it, and if you want adventure, do check out “Be The Adventure”.
PAYMENTS & FILES
Payments can made by cheque, cash or e-transfer. Our fees are based on the complexity of your tax return(s) as well as you’re your monetary situation. If you have a file you have dropped off or previous paper work that we have been holding, please be sure to pick it up once your taxes are done. Unfortunately, we do not have the space to hold everyone’s files for consecutive years.
We value you, and we look forward to serving you once again this year. We hope you appreciate our name change and welcome our new staff as we build our service. We aim to bring value to your life, family or business. Please see the attached document introducing you to some NEW hydration that may improve your everyday living! Be sure and journey down to O’Mally Kourt & Fudgery at 55 King Street West Brockville , grab yourself a cold one and #BeTheAdventure
A little story about #ImprovingFutures , when we were working on the name change, I had a spot on the business card and it was calling me for some text, so I gave it some serious thought and I asked “What do we ultimately do for people ? After some reflecting we decided that Improving Futures is really what we do at the end of the day, then Megan said, “Put a hash tag on it”, and that is what we did.
PS: We are working on a new website, we have a lot of articles there already, we encourage you to simply check it out. The site is being setup as a member driven community site, so we encourage you to become a member while you’re there. www.ImprovingFutures.ca will take you there. It’s value will grow with time and as a member you will certainly hear about stuff first.
Looking forward to hearing from you; Call, Visit, and/or Email 24/7
Brock Shores Financial – Formerly Timothy Ross & Associates
"Where Client Goals Become Our Goals" ®
"Helping Families Achieve ... Life's Major Goals" ®
OMEGA STEWARDSHIP ®
* One Stop Process Driven Approach for Retirement & Income Planning
* Personalized Tax Management Solutions for Individuals & Business Owners
* Confidential Wealth Management Solutions
Family Office providing Insurance Products in Association with Financial Horizons Group
Family Office providing Mutual Funds in Association with Professional Investments (Kingston) Inc."
Family Office providing Tax and Consulting Services
“Good timber does not grow with ease. The stronger the wind the stronger the trees” - John Willard Marriott
“We will receive not what we idly wish for but what we justly earn. Our rewards will always be in exact proportion to our service.” ~ Earl Nightingale
“The best way to find yourself is to lose yourself in the service of others.” ~ Mahatma Gandhi
“Be wary of strong drink. It can make you shoot at tax collectors... and miss.” ~ Robert A. Heinlein
“Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can't do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”
~ Rob Siltanen
“Never doubt that a small group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has.” ~ Margaret Mead
“Be the change that you wish to see in the world.” ~ Mahatma Gandhi
"The beauty of being in business is that your business engages all aspects of your mind, I think that is why you become successful, business challenges you to be more than you are, and that is where the miracle takes place." ~ Timothy Ross, May 2004